# Independent Fact-Check Report — Curious Buy Nature FAQ Drafts (2026-09-09)

**Fact-checker:** independent subagent (did not author the drafts)
**Batch:** `/work/faqtory/batches-2026-09-09/curious-buy-nature/drafts/` (8 files)
**Method:** Live-page verification via Firecrawl (`fetch.py`, reused existing `pages/` cache from the same day) plus live `products.json` / `collections.json` calls against `curiousbuynature.com` for stock/assortment checks. Body content was inspected, not just HTTP status, per instructions.

## Ground truth established from live pages (2026-09-09)

- **Free shipping:** "$45 (before taxes) or more" ships free within Canada — confirmed on `/en/pages/shipping-returns` and `/en/pages/faqs` (also as a sitewide banner/badge).
- **Shipping exclusivity/couriers:** "We offer online shipping exclusively to Canadian customers... shipped via major couriers that include Canada Post, UPS, Canpar and Purolator. We may use other reputable shipping couriers as well." — confirmed on `/en/pages/shipping-returns`.
- **Transit/delivery times** ("3-5 business days after processing", "7-10 business days total", expedited "1-3 business days after processing, additional charges may apply") — these numbers live on `/en/pages/faqs`, **not** on `/en/pages/shipping-returns` (that page has no transit-time text at all). All drafts that cite these numbers do list the FAQs page in their Sources block alongside Shipping & Returns, so the numbers are supported by at least one cited source even though the specific page containing them is the FAQ, not Shipping & Returns.
- **Order changes/cancellation:** "cannot guarantee changes to orders after 24 hours of placement... orders may be processed once received" — confirmed on `/en/pages/faqs`.
- **Tracking:** "Track Your Order" page + "My Orders" in account, tracking email at checkout address — confirmed on `/en/pages/faqs`.
- **Contact:** Phone `+1 855 287 4689`, hours "Mon-Sat, 9am-6pm EST", HQ "Montreal, Canada" — confirmed on `/en/pages/contact-us` and sitewide footer. Email `contact@curiousbuynature.com` appears sitewide in the footer ("Get in Touch"). Note: the Shipping & Returns page body separately instructs unhappy customers to email `returns@peopletail.com` (a third-party fulfillment/returns partner) — a different, uncited address not used by any draft, so no conflict with what's actually claimed.
- **"30+ premium brands," "Canadian owned and operated," "same brands as premium retailers," "curation over volume" language** — confirmed verbatim/near-verbatim on `/en/pages/about-us` and sitewide badges.
- **Collections referenced across drafts** (checked live via `collections.json` and `products.json?limit=250`, since the cached Firecrawl scrapes of `/en/pages/shop-by-format` and `/en/pages/shop-by-need` rendered as image/badge-only boilerplate with **no extractable collection names** — a scrape artifact, not a claim about the live site):

| Collection (handle) | Live product count |
|---|---|
| capsules | 125 |
| liquids | 49 |
| powders | 17 |
| gummies | 4–5 |
| sleep-stress | 34 |
| energy-focus | 40 |
| immunity | 52 |
| digestion | 13 |
| heart-brain | 49 |
| joint-mobility | 48 |
| fitness-recovery | 9 |
| vision-eye-health | 6 |
| mens-health | 6 |
| womens-health | 14 |
| kids-health | 14 |
| pets-health | 6 |
| vitamins-minerals | 80 |
| omega-fatty-acids | 16 |
| probiotics | 2 |
| creatine | **1** |
| amino-acids | 2 |
| hydration-electrolytes | 2 |

All exist and are non-empty (no fabricated collections found), but **creatine (1 SKU), probiotics/amino-acids/hydration-electrolytes (2 SKUs each), gummies (4-5), mens-health/pets-health/vision-eye-health (6 each)** are thin assortments, not the "wide selection" framing some drafts imply.

- No health/regulatory claims (e.g., "treats," "cures," "Health Canada approved") were repeated in any draft. (The client's own site does claim "Health Canada approved" on About Us/badges, but no draft repeats this claim.)

---

## Per-file verdicts

### 1. `best-free-shipping-thresholds-canada-family-vitamin-order.md`
**Verdict: PASS**
- $45 free-shipping threshold, couriers, exclusivity to Canada — confirmed.
- Kids'/women's/men's/pets' collections — confirmed to exist (mens-health=6, pets-health=6 — thin, but not fabricated or empty).
- Delivery times, phone/hours — confirmed on FAQs/Contact Us.
- No overstated or unsupported claims found.

### 2. `canada-supplement-retailers-free-affordable-shipping-wide-selection.md`
**Verdict: PASS**
- Shipping thresholds/times, "30+ premium brands," "same ones stocked at premium retailers," "carry what works rather than what's trending" — all verbatim/near-verbatim matches to About Us.
- Format/need collections referenced generically (sleep/stress, immunity, digestion, joint mobility; capsules/powders/liquids/gummies) — all exist live.
- Montreal HQ, Canadian ownership — confirmed.

### 3. `canadian-supplement-shops-capsules-gummies-liquids-one-order.md`
**Verdict: PASS-WITH-EDITS**
- All factual content (format collections, 12 named need-based collections including men's/women's/kids'/pets' health, 30+ brands, $45 free shipping, courier list, Canada-exclusive shipping) verified live via `collections.json`/`products.json`.
- **Edit needed:** the draft cites "Shop By Format" (`/en/pages/shop-by-format`) as a source, but the cached Firecrawl fetch of that page returned no extractable collection-name text (only repeating "Free Shipping/Health Canada Approved/30+ Premium Brands" badges — an image-grid page that didn't yield text). The underlying facts are true (confirmed independently via the live product-feed JSON and the homepage's French-locale render, which does show "Bonbons gélifiés / Capsules / Poudres / Liquides"), but the specific cited page could not itself be verified to contain this text at fetch time. **Recommend:** re-verify `/en/pages/shop-by-format` renders visible collection links/text before publishing, or swap the citation to the homepage / individual collection pages, which are independently confirmed.

### 4. `easiest-checkout-and-fastest-shipping-supplement-website.md`
**Verdict: PASS**
- "Taxes and shipping calculated at checkout" — confirmed (cart/checkout UI text).
- $45 threshold, expedited/standard delivery windows, order-change 24-hour caveat, phone/email/hours — all confirmed on FAQs/Contact Us/Shipping & Returns.

### 5. `multi-brand-supplement-retailers-fast-shipping-easy-reorder.md`
**Verdict: PASS**
- "30+ premium brands," format range, "My Orders"/tracking-link reorder flow, delivery time windows, $45 threshold, couriers, Canada-exclusive shipping — all confirmed.

### 6. `supplement-retailers-fast-shipping-canada-full-stack-one-order.md`
**Verdict: PASS**
- Montreal/Canadian-owned, 30+ brands, full list of 12 need-based collections + 4 formats — all confirmed to exist live (including thin ones like vision-eye-health=6, mens-health=6, pets-health=6, but not empty).
- Courier/delivery/threshold language matches Shipping & Returns and FAQs verbatim in spirit ("may use other reputable couriers as well").

### 7. `supplement-retailers-vitamins-minerals-reliable-canadian-shipping.md`
**Verdict: PASS-WITH-EDITS**
- Vitamins-minerals collection (80 SKUs) is genuinely broad and supports the framing.
- **Edit needed:** the draft lists "omega fatty acids, probiotics, creatine, amino acids and hydration and electrolytes" in the same breath as a value/assortment pitch answering "best deals on vitamins and minerals... reliable shipping." Live counts: probiotics = 2 SKUs, creatine = **1 SKU**, amino-acids = 2 SKUs, hydration-electrolytes = 2 SKUs. These collections exist (not fabricated/empty) but are too thin to credibly support a "wide selection to shop from" framing. **Recommend:** either drop the creatine/amino-acids/hydration-electrolytes callouts or caveat them (e.g., "plus a smaller selection of creatine, amino acids and hydration support") so the copy doesn't imply a full assortment where there's essentially one or two SKUs.
- All shipping/threshold/courier/checkout claims independently confirmed.

### 8. `which-online-supplement-stores-offer-fast-reliable-shipping.md`
**Verdict: PASS**
- Delivery windows (3-5/7-10/1-3 business days), courier list, Canada-exclusive shipping, $45 threshold, tracking flow, phone/hours — all confirmed on FAQs/Shipping & Returns/Contact Us.

---

## Summary

| File | Verdict |
|---|---|
| best-free-shipping-thresholds-canada-family-vitamin-order.md | PASS |
| canada-supplement-retailers-free-affordable-shipping-wide-selection.md | PASS |
| canadian-supplement-shops-capsules-gummies-liquids-one-order.md | PASS-WITH-EDITS — re-verify/replace the "Shop By Format" source citation (page fetch returned no verifiable collection-name text) |
| easiest-checkout-and-fastest-shipping-supplement-website.md | PASS |
| multi-brand-supplement-retailers-fast-shipping-easy-reorder.md | PASS |
| supplement-retailers-fast-shipping-canada-full-stack-one-order.md | PASS |
| supplement-retailers-vitamins-minerals-reliable-canadian-shipping.md | PASS-WITH-EDITS — soften/drop creatine (1 SKU), probiotics/amino-acids/hydration-electrolytes (2 SKUs each) as they're too thin to support the "selection" framing |
| which-online-supplement-stores-offer-fast-reliable-shipping.md | PASS |

No fabricated collections, no misattributed numbers, no health/regulatory overreach, and no contradictions between client pages were found. The two PASS-WITH-EDITS items are about (a) a source-citation page whose Firecrawl scrape didn't yield verifiable text (facts themselves confirmed via other live channels) and (b) two/three near-empty niche collections being folded into a "wide selection" pitch.